People with exotic accents? Don’t they deserve positive library experiences?
September 22, 2012 - 2:15pm - 3:30pm
Sheraton San Francisco
According to ALA, about 21 million people in the United States speak limited or no English – 50% more than a decade ago. As a result, libraries are faced daily with users who need services and do not speak English. With this in mind, speakers will center the discussion on the roadblocks between library staff and library users and how to develop creative strategies when serving linguistically and culturally diverse library users.
Track:
Deep Diversity and Cultural Exchange
LIS StudentsLIS FacultyLibrary StaffSchool LibrariansPublic LibrariansAcademic LibrariansSpecial Librarians (Law, Business, etc)Medical LibrariansLibrary Managers & AdministratorsLibrary Trustees, Friends, & AdvocatesArchivistsOther
Speakers
- Eileen K. Bosch, Education, Kinesiology, RGRLL Librarian , California State University, Long Beach
- Heawon Paick, Branch Manager, Junipero Serra Branch, Los Angeles Public Library
- Sandy Wee
- Valeria E. Molteni, Academic Liaison Librarian, MLK Library San José State University
Comments
Good topic
More and more we are seeing international visitors to our libraries, especially in communities with growing numbers of immigrants, as well as universities that have international students.
Understanding cultural differences as they relate to things like body language (not looking into someone's eyes or offering your right hand) is important if we are going to meet our clients "halfway." We need to show that the library is a place for all, and that we truly do appreciate our differences and this presentation seems like it will give practical tips about serving patrons from different cultures.
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